Retail Industry

Comprehensive COVID-19 Response
Retail Industry Guidelines

There currently exists no evidence that coronavirus is transmitted through food. The virus spreads from person to person, mainly through respiratory droplets that people sneeze, exhale or cough.  

Convey to employees that viral infections can be avoided by following necessary precautions and etiquettes. A positive environment can help everyone remember hygiene best practices and avoid unnecessary panic. 

limit number of entries to avoid build up of crowds.

Implement queue management outside and within the store.
Frequent cleaning of consumer touch-points like handles, payment terminals.
Hand sanitizers should be provided by businesses where possible, at entry points.
Effectively supervise all areas where food is exposed to minimize contamination.
keep vigilant and ensure that staff are well and are fit to work.
Stagger breaks, shifts and workstations to maintain social distancing.
Basic Introduction training for Covid–19 (symptoms, precautions).

Food works must wash hands:

– before starting work
– before and after handling food
– after handling waste
– after cleaning duties
– after using the toilet
– after eating, drinking or smoking 
– after coughing, sneezing or blowing nose
– if possible increase the areas of hand washing stations

Wash Hands Covid-19 Response

General workplace guidelines

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Personnel Precautions
Wash hands often and wear PPE while working.

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Vigilance
Clean often using appropriate cleaning agents.

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Contact Tracing
If required, setup the capability to record your customers details.

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Positive Environment
Optimistic environment helps best practice adherence.

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Social Distancing
Ensure 6 feet or 2 metre distance between workstations.

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Educate
Reinforce best practices for personal hygiene and sanitization plans.

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Daily Symptom check
Monitor staff for symptoms of COVID-19.

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Stay up to date
Stay current with industry and government updates. 

Operational Personnel guidelines

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Personal Hygiene
Wash hands frequently, wear PPE before entering work areas.

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PPE or Uniforms
Don fresh set of PPE gear before entering back into work areas.

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Symptom check
Check for symptoms – fever, cough, sore throat, shortness of breath.

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Breaks
Stagger break timing so social distancing is maintained.

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Deliveries
Deliveries and dispatches managed in a contact-less fashion.

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Stay up to date
Stay current with new work guidelines and health announcements.

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